Looking for a new way to get around town? A new micromobility program, led by The University of Texas at Arlington, will explore the use of rentable, electric scooters and bicycles on the UTA campus and Downtown.
UTA underwent a competitive selection process and selected Veo to supply and operate the one-year pilot program, which will launch on Friday, Oct. 18, 2024. Through a smartphone app, residents, visitors and UTA students can book an electric bike or scooter to get to Downtown Arlington’s various entertainment, dining, and shopping options or to get around the 420-acre university campus.
To use one, simply download the Veo app and set up an account. Once your account is set up, the app will walk you through the steps needed to start your ride. Rides are limited to the Micromobility Operational Area, which is roughly bound by Division Street to the North, Collins Street to the east, Park Row Drive to the south and Fielder Road to the west.
Riders will be subject to the City of Arlington’s Micromobility Ordinance as well as the terms and conditions required by Veo to ensure the safety of all roadway users. As a reminder, Texas state law considers bicycles and motor-assisted scooters to be vehicles with the same rights and responsibilities as motor vehicles.
Here are some helpful tips before your ride:
- Decide what vehicle you are most comfortable with. The bicycles are equipped with pedals, a throttle, and basket, making it perfect for carrying your purse or bag. Scooters are great for quick trips and easy to maneuver. Choose the vehicle you’re most comfortable with and consider taking it for a short test ride before hitting the road.
- Speeds are capped at 15 miles per hour, but special areas are designated as slow zones or no ride zones. Make sure to check your map to know where those areas are, such as on South Cooper Street between Division Street and Park Row Drive. Devices will automatically slow down or stop when you enter the designated slow and no-ride areas.
- You must park your vehicle in a designated parking area. The Veo app can show you where you are allowed to park. Make sure the device is upright and will not be in the way of doors, ramps, or the travel path.
- Travelling safely: While not required, helmets are recommended for all riders. Only one person is allowed per device. Signal your intent to turn and brake for other road users. All bike and scooter riders must yield to pedestrians and follow all traffic laws.
- Notice an issue with a device? Contact Veo at 855-836-2256 or [email protected] and the local team will work quickly to resolve the issue.
Veo has signed a one-year license agreement with the City of Arlington to operate on public rights-of-way. During the one-year pilot, the City will assess the program to determine if it should be renewed in coordination with UTA. City staff will monitor and track the program to ensure compliance with the Micromobility Ordinance and the terms of the license agreement while UTA will oversee the overall deployment. The Downtown Arlington Management Corporation will help coordinate parking in the Downtown area and work with local businesses who are interested in allowing scooter and bike parking.
Pricing Options
- Unlock fee + per-minute pricing: $1 unlock / $.39 a minute for both Cosmo (e-bike) and Astro (scooter)
- VEO+ Membership Option: $5.99/month - $0 unlock/ $.39 minute
- VEO Access Program: $5/month - $0 unlock / free 30 minute per day / $.20 minute after free 30 minutes
Follow the City of Arlington on Facebook, Instagram and X at @CityofArlington or sign up for the weekly e-newsletter at www.arlingtontx.gov/enews for program updates or announcements about special events and promotions.
Downtown Arlington, Enhance Regional Mobility
News, Government