Protect Arlington: Important Information About Receiving a COVID-19 Vaccine from the Arlington Fire Department
By Susan Schrock, Office of Communication
Posted on February 12, 2021, February 12, 2021

COVID-19 Vaccine What to Know

The Arlington Fire Department is operating a COVID-19 vaccine site as part of the City’s ongoing effort to #ProtectArlington and Tarrant County during the coronavirus pandemic.

The City of Arlington, working in cooperation with Tarrant County Public Health, is continually working to make the public vaccination process run as efficiently as possible over the next several months.

Below are some frequently asked questions designed to help you navigate the Tarrant County Public Health online registration process and know what to expect if you are receiving your COVID-19 vaccines at the City of Arlington’s vaccine site.

I’m interested in receiving a COVID-19 vaccine in Tarrant County. What’s my first step?

To receive the COVID-19 vaccine, people must register online through the Tarrant County Public Health website and verify that they meet the current state priority vaccine eligibility requirements. The COVID-19 vaccine is not expected to be available to the general public until spring, according to the state.

Please click here to visit the TCPH vaccine sign up and eligibility screening website.

After verifying a person’s eligibility, Tarrant County Public Health will send that person a confirmation email that outlines where he or she should go for their vaccine and during what date and window of time they should arrive. This could include the City of Arlington’s vaccine site, located inside a large exhibit hall at Esports Stadium Arlington + Expo Center, 1200 Ballpark Way. Because people have to register using individual email addresses, it is possible that people from the same household may be assigned to different vaccine locations.

I have received a confirmation email that I will be receiving my COVID-19 vaccine at the City of Arlington’s vaccine site. Do I need to show up before my appointment window?

The City of Arlington’s vaccine site will be in operation between 9 a.m. and 4 p.m., as vaccine doses are available. People who are registered to receive a vaccine at the site are encouraged to arrive within their  appointment window, which will be 9 a.m. to 11:30 p.m., 11:30 a.m. to 2 p.m. or 2 p.m. to 4 p.m. It is not necessary to arrive hours early. 

Who is currently eligible for the COVID-19 vaccine?

Individuals who fall in groups Phase 1A and Phase 1B are currently eligible to receive a COVID-19 vaccination. These are typically first responders, healthcare workers, and individuals over 65 or who have certain chronic medical conditions that place them at a higher risk of becoming severely ill if they contract COVID-19. 

Click here to see if you are included in group Phase 1A and Phase 1B to be currently eligible for a COVID-19 vaccine.

Do I have to be an Arlington resident to receive a COVID-19 vaccine at the City of Arlington vaccine site?

No. This site is designed to serve people or certain workers, such as first responders and healthcare providers, from Arlington and from across east Tarrant County. 

What should I expect when I arrive at the City of Arlington vaccine site on my appointment date?

When you arrive at the venue, the Arlington Fire Department will validate your Tarrant County Public Health registration prior to entry to the parking lot. Please bring photo ID for each person who is registered to receive a vaccine.

If you show up at the venue without registering in advance, you’ll be provided information for how to register on the Tarrant County Public Health website, which will allow you to be scheduled for a future date based on vaccine supply and state vaccination guidelines. Thank you for your understanding.

What is the vaccination process like?

Once a person arrives, he or she will have their temperature scanned and will be provided information about the Moderna COVID-19 vaccine. Masks are required. Even with an appointment, it is likely that a person will have to wait in line until a vaccination station is available. Personnel are available to assist people to complete the simple site registration process. After receiving a vaccine, each person will receive a physical shot record to keep and then will be guided to a waiting area to rest for a 15-minute period. 

What if I or one of my loved ones is unable to stand in line for an extended period of time?

The Arlington Fire Department has a limited number of wheelchairs available for use to navigate the vaccination site. The City will make every effort to accommodate those who need additional assistance.

Will I need to register to receive my second COVID-19 vaccine dose?

No. A person who received their first COVID-19 vaccine dose at the City of Arlington vaccine site will receive a notification by email about when and where to go for their second dose. Please check your email regularly for an update. The State of Texas has guaranteed it will provide the City of Arlington with enough allotments of the COVID-19 vaccine to provide two doses to individuals who are vaccinated at the Arlington site.

I missed my appointment for my second COVID-19 vaccine shot at Arlington’s vaccination site. What do I do?

If you have missed your scheduled appointment for a second dose, you can come on any date that the City’s COVID-19 vaccination site at Esports Stadium Arlington + Expo Center is confirmed to be open and operating. You should be able to confirm that the vaccine site is open by visiting the Arlington Fire Department’s Facebook page, call the Arlington Fire Department at 817-459-5500 or call the City's Action Center hotline at 817-459-6777. Please bring the shot record you were provided when you received your first COVID-19 vaccine shot at Arlington’s vaccination site. We are unable to reschedule missed appointments for first COVID-19 vaccines.

Does it matter where I receive my second dose?

After a person receives their first dose of the COVID-19 vaccine, they should expect to receive a call back from their first dose provider regarding their second dose. Each vaccine provider is supposed to get the appropriate amount of second doses to address the needs of people who got their first doses from them. Each vaccine provider may have a different call back system. Some can schedule your appointment right away, like a pharmacy or a doctor's office. Other entities like Public Health or Fire Departments who may be serving as a Mass Vaccination provider and may only give you a call 1-2 days ahead of time. Your white CDC card should have the appropriate due date recorded, based on the manufacturer of the vaccine you received, to help you with planning for your second dose. Typically, for the Pfizer vaccine, it is 21 days to your second dose and for the Moderna vaccine, it is 28 days.

It very important that you go back to the vaccine provider who administered the first shot. If you go to a different provider, it is possible you may not get the second dose or be sent to the back of a long waiting list. As the vaccine supply improves, more options may become available but the best option currently is to wait for a callback from your first dose provider and go back to them for your second dose.

What if I am not able to receive my second dose of the COVID-19 vaccine within the recommended interval because of the inclement weather?

According to the CDC: The second dose should be administered as close to the recommended interval as possible. However, if it is not feasible to adhere to the recommended interval and a delay in vaccination is unavoidable, the second dose of Pfizer-BioNTech and Moderna COVID-19 vaccines may be administered up to 6 weeks (42 days) after the first dose. Click here for more information. 

How can I get a COVID-19 vaccine at Globe Life Field or AT&T Stadium?

The COVID-19 Community Vaccination Center, which will operate at Globe Life Field for four weeks before transitioning to AT&T Stadium for a few weeks, is providing Pfizer COVID-19 vaccine shots to people who are already registered on the Tarrant County vaccine list. There is no need to register again. This site is jointly operated by the Texas Department of Emergency Management, the 1st Marine Logistics Group, Federal Emergency Management Agency, Arlington Fire Department and American Medical Response. The site will administer first-round doses for three weeks before transitioning to second-round doses for those same individuals. 

If I registered through the Arlington Fire Department’s previous online registration prior to Jan. 4 but have not received my vaccine, do I need to register again on the Tarrant County Public Health website?

Yes. The City’s registration process during the first week of vaccinations is no longer valid. The current online registration process through Tarrant County Public Health allows us to move towards a single coordination point for all Tarrant County residents, which is essential from a vaccination management perspective because the mass vaccination effort may last for months.

Where else can I find information on where the COVID-19 vaccine may be available?

Other entities in Arlington and Tarrant County are also providing COVID-19 vaccinations, including Tarrant County Public Health clinics, JPS clinics and individual pharmacies. For more information on where the COVID-19 vaccine may be available, please visit the Texas Department of Health and Human Services website

Does the City of Arlington expect this process to change over the coming months?

Possibly. Processes and procedures for the distribution of the vaccine may change due to vaccine availability and evolving vaccination protocols at the national and state level. Please continue to monitor the City of Arlington’s coronavirus website, the Arlington Fire Department's Facebook page, and Tarrant County Public Health’s coronavirus information site.

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